Join us in making a difference
How you'll make an impact:
- Acquire hoteliers (our customers) by raising awareness about our products or services
- Build and maintain beneficial relationships with our increasing number of hotel clients
- Analyze and interpret customer data to identify growth areas and improve the customer experience
- Execute product demonstrations to educate customers on new features and services
- Create new, and optimize existing processes to improve client success and help maximize profit potential
- Identify and mitigate the risk of churn by solving client requests and complaints in a timely manner
- Be an approachable and professional point of contact for our customers
- Win back and re-onboard churned customers
What you’ll need to thrive:
- Native-level French proficiency with fluent English skills (our company language)
- 1-2 years' experience in fast-paced environment in a sales function, preferably in the travel industry
- Pleasant personality – you feel comfortable reaching out to our customers proactively via phone
- Proactivity – you take initiatives to make things better for your customers
- Excellent communication skills and the ability to effectively build rapport with new and existing customers
- A customer-centric mindset. You can easily approach customers to solve both existing and future problems
What you can look forward to:
- Enjoy flexible working hours and the generous time-off option offered through our self-determined vacation policy
- Savor your meals with a daily budget of 6.90€ for our canteen, complemented by free snacks and drinks on campus
- Settle in Düsseldorf with a relocation package suited to you and your family’s needs
- Get started with an interest-free newcomer loan of up to 2000€ (Ts&Cs apply)
- Gain up to 200€ as reward for referring your network and helping us make great hires (Ts&Cs apply)
- Save on commuting costs with a subsidized company ticket for public transportation and campus parking
- Stay fit and active using our free on-campus gym, complete with sports classes
- Support your development through free access to personal and professional coaches, and psychologists on Likeminded
- Enjoy monthly team events with a 30€ budget per talent
- Access free online learning from platforms like LinkedIn
- Immerse yourself in legendary company events throughout the year
- Achieve work-life harmony through our hybrid model with 2 days per week mobile work
- Satisfy your wanderlust with the opportunity to work from abroad for up to 20 days annually
- Connect with a network of skilled professionals and experts to help you succeed in your career
Thank you for considering a career at trivago! Our commitment to fostering an inclusive and enriching environment for all talents is at the heart of what we do. We understand that embarking on a new job opportunity is a blend of excitement and curiosity. Should any questions arise before you apply, feel free to reach out to us at joinus@trivago.com. Join us in our mission to make a positive impact on global travel, we look forward to your application!